Chapter 2
Human Behavior
An instructor needs to be familiar with typical defense mechanisms and have some knowledge of related behavioral problems. A perceptive instructor can help by using common sense and discussing the problem with the learner. The main objective should be to restore motivation and self-confidence. It should be noted that the human psyche is fragile and could be damaged by inept measures. Therefore, in severe cases involving the possibility of deep psychological problems, timely and skillful help is needed. In this event, the instructor should recommend that the learner use the services of a professional counselor.
Learner Emotional Reactions
While it is not necessary for a flight instructor to be a certified psychologist, it is helpful to learn how to analyze learner behavior before and during each flight lesson. This ability helps a flight instructor develop and use appropriate techniques for instruction yet to occur.
Anxiety
Anxiety is probably the most significant psychological factor affecting flight instruction. This is true because flying is a potentially threatening experience for those who are not accustomed to flying and the fear of falling is universal in human beings. While anxiety is a factor associated with aviation activities where lives depend on consistently doing the job right, the following paragraphs are primarily concerned with instruction and learner reactions.
Anxiety is a feeling of worry, nervousness, or unease, often about something that is going to happen, typically something with an uncertain outcome. It results from the fear of anything, real or imagined, which threatens the person who experiences it, and may have a potent effect on actions and the ability to learn from perceptions.
The responses to anxiety range from a hesitancy to act to the impulse to do something even if it’s wrong. Some people affected by anxiety react appropriately, adequately, and more rapidly than they would in the absence of threat. Many, on the other hand, may freeze and be incapable of doing anything to correct the situation that has caused their anxiety. Others may do things without rational thought or reason.
Both normal and abnormal reactions to anxiety are of concern to the flight instructor. The normal reactions are significant because they indicate a need for special instruction to relieve the anxiety. The abnormal reactions are even more important because they may signify a deep-seated problem.
Anxiety can be countered by reinforcing the learners’ enjoyment of flying and by teaching them to cope with their fears. An effective technique is to treat fears as a normal reaction, rather than ignoring them. Keep in mind that anxiety for learner pilots is usually associated with certain types of flight operations and maneuvers. Instructors should introduce these maneuvers with care, so that learners know what to expect and what their reactions should be. When introducing stalls, for example, instructors should first review the aerodynamic principles and explain how stalls affect flight characteristics. Then, carefully describe the physical sensations to be expected, as well as the recovery procedures.
Learner anxiety can be minimized throughout training by emphasizing the benefits and pleasurable experiences that can be derived from flying, rather than by continuously citing the unhappy consequences of faulty performances. Safe flying practices should be presented as conducive to satisfying, efficient, uninterrupted operations, rather than as necessary only to prevent catastrophe.
Impatience
Impatience is a greater deterrent to learning pilot skills than is generally recognized. For a learner, this may take the form of a desire to make an early solo flight, or to set out on cross-country flights before the basic elements of flight have been learned.
The impatient learner fails to understand the need for preliminary training and seeks only the ultimate objective without considering the means necessary to reach it. With every complex human endeavor, it is necessary to master the basics if the whole task is to be performed competently and safely. The instructor can correct learner impatience by presenting the necessary preliminary training one step at a time, with clearly stated goals for each step. The procedures and elements mastered in each step should be clearly identified when explaining or demonstrating the performance of the subsequent step.
Impatience can result from instruction keyed to the pace of a slow learner when it is applied to a motivated, fast learner. It is just as important that a learner be advanced to the subsequent step as soon as one goal has been attained, as it is to complete each step before the next one is undertaken. Disinterest grows rapidly when unnecessary repetition and drill are requested on operations that have already been adequately learned.
Worry or Lack of Interest
Worry or lack of interest has a detrimental effect on learning. Learners who are worried or emotionally upset are not ready to learn and derive little benefit from instruction. Worry or distraction may be due to learner concerns about progress in the training course, or may stem from circumstances completely unrelated to their instruction. Significant emotional upsets may be due to personal problems, emotional problems, or a dislike of the training program or the instructor.
The experiences of learners outside their training activities affect behavior and performance in training; the two cannot be separated. When learners begin flight training, they bring with them their interests, enthusiasms, fears, and troubles. The instructor cannot be responsible for these outside diversions, but cannot ignore them because they have a critical effect on the learning process. Instruction should be keyed to the utilization of the interests and enthusiasm learners bring with them, and to diverting their attention from their worries and troubles to learning the tasks at hand. This is admittedly difficult, but needs to be accomplished if learning is to proceed at a normal rate.
Worries and emotional upsets that result from a flight training course can be identified and addressed. These problems are often due to inadequacies of the course or of the instructor. The most effective cure is prevention. The instructor should be alert and ensure the learners understand the objectives of each step of their training, and that they know at the completion of each lesson exactly how well they have progressed and what deficiencies are apparent. Discouragement and emotional upsets are rare when learners feel that nothing is being withheld from them or is being neglected in their training.
Physical Discomfort, Illness, Fatigue, and Dehydration
Physical discomfort, illness, and fatigue will slow the rate of learning during both classroom instruction and flight training. Learners who are not completely at ease, and whose attention is diverted by discomforts such as the extremes of temperature, poor ventilation, inadequate lighting, or noise and confusion, cannot learn at a normal rate. This is true no matter how diligently they attempt to apply themselves to the learning task.